You agree to these terms and conditions (the “Terms”) by accessing www.neutralfuels.com (the “Site”). The Site is operated by or on behalf of Neutral Fuels LLC or its companies, subsidiaries and/or affiliates (collectively “Neutral Fuels”, “we”, “us”, or “our”). If you do not agree with the terms, you must not use the Site. Neutral Fuels is a company established under the laws of Dubai, United Arab Emirates and our registered office is at Suite 416, Liberty House, DIFC, Dubai, United Arab Emirates.

Neutral Fuels is not liable for the content of the Site. Please ensure that you read the Terms carefully and pay particular attention to the Limitation of Liability, Content Disclaimer and Disclaimer sections of these Terms. Together with our privacy policy (the “Privacy Policy”), cookies policy (“the Cookies Policy”), and disclaimers, they govern our relationship with you in relation to the Site.

By using the Site in any way, you will signify your agreement with these Terms and to be bound by them. If you have any questions about them or do not wish to accept them, please contact us at info@neutralfuels.com before using the Site. Using or accessing the Site indicates your acceptance of these Terms. If you do not accept these Terms, please do not continue to use the Site.

United Arab Emirates

The website is directed to people residing in the United Arab Emirates (UAE). We do not represent that the content available on or through the website is appropriate for use or available in other locations.

The contents of the Site are not directed to any person in any jurisdiction where (by reason of that person's nationality, residence or otherwise) the publication or availability of the Site is prohibited. Persons in respect of whom such prohibitions apply must not access the Site.

Changes to these Terms

Neutral Fuels reserve the right, in our sole discretion, to amend these Terms, the Privacy Policy and the Cookies Policy, in any way and from time to time. Neutral Fuels will publish the amended terms on the Site. These amendments shall come into effect immediately.

It is your responsibility to review these Terms regularly and to ensure that you agree with any amendments to these Terms. If you do not agree with any amendments to these Terms, please do not continue to use the Site.

Use of the Site

Neutral Fuels have made the Site available to you for your non-commercial use. Neutral Fuels may modify, withdraw, or deny access to the Site at any time.  

The Site and all the materials contained in it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use. Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on the Site, and other content such as articles, stories, and other text. You may not copy, redistribute, republish or otherwise make the materials on the Site available to anyone else without our consent in writing.

You may print or download materials from the Site for your personal, non-commercial use provided that:
    • no materials are modified in any way;·
    • no graphics are used separately from accompanying text;
    • our copyright and trade mark notices appear in all copies and you acknowledge the Site as the source of the material; and
    • if you have our permission to provide these materials to another person, you ensure they are made aware of these restrictions.

Content Disclaimer

The Site is intended to provide general information regarding us, our products and services, and other information which may be of interest to you. It is not intended to provide exhaustive treatment of any subject dealt with.

The information on the Site including all research, opinions or other content is not intended to and does not constitute consulting or other professional advice or services. You must bear the risk associated with the use of the Site. Neutral Fuels will not be responsible for any errors or omissions or for the results obtained from the use of such information or any technical problems you may experience with the Site.

The Site may include technical, typographical, or other inaccuracies and you are urged to contact us to confirm all information contained on the Site before placing any reliance on it. Changes are periodically made to the information on the Site and these changes will be incorporated in new editions of the Site. Neutral Fuels reserve the right to alter or amend any criteria or information set out in the Site without notice.

No Offer

Nothing on the Site is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these Terms which govern the relationship between us in relation to your use of the Site.

No information or content contained on the Site should be taken as an offer or a recommendation by us. All services offered by us are subject to completion. Neutral Fuels reserve the right to reject at our absolute discretion any application submitted for services contained on the Site.

No Advice

The Site content is not suitable for any particular purpose whatsoever, other than as a general reference, and Neutral Fuels may not have necessarily disclosed all risks relating to the website content or its subject matter.

The fact that Neutral Fuels have made the website content available to you is neither a recommendation that any service described on the Site is suitable or appropriate for you.

Transmission of Information

Your attention is drawn to the fact that information transmitted via the Internet is susceptible to monitoring and interception.

You will bear all risk of transmitting information in this manner. Neutral Fuels will not be liable for any loss, harm or damage suffered by you as a result of transmitting information to us. Neutral Fuels reserve the right to request independent verification of any information transmitted via e-mail.

Please be aware that any unsolicited confidential or proprietary information sent to us via the Internet cannot be guaranteed to remain confidential. If you need to send such information to us and are concerned about the security of this information, please contact us and Neutral Fuels will advise you of the most appropriate method of transmission.

Changes to the Website

Neutral Fuels reserve the right to withdraw or modify the Site at any time. Neutral Fuels may add new features and modify or even discontinue existing features without notice to you and in our sole discretion. Neutral Fuels reserve the right to alter or amend any criteria or information set out in the Site without notice.

Limitation of Liability

Your use of and reliance on the Site is entirely at your own risk. The website is provided “As Is” and “As Available”.

The information contained on the Site is given for general information and interest purposes only. Whilst Neutral Fuels tries to ensure the information contained on the website is accurate and up to date, Neutral Fuels cannot be responsible for any inaccuracies in the information. As a result, you should not rely on this information, and Neutral Fuels recommends that you take further advice or seek further guidance before taking any action based on the information contained on the Site. We do not accept any liability for any acts or omissions resulting from your decision or opinion formed on the basis of your use of the Site. Use of the Site is at your sole risk.

Some information contained in the Site may contain projections, predictions or look-forward statements relating to our future performance or the occurrence of future events. Please be aware that these statements are only predictions, and the actuality of these statements may be materially different. As such you should place no reliance on these statements, and you release us from any liability arising from your reliance on said statements or events.
Neutral Fuels cannot be responsible for the security or privacy of the Site. We do not guarantee that the Site will be compatible with all or any hardware and software which you may use. We do not guarantee that the Site will be available all the time or at any specific time, that access will be uninterrupted, that there will be no delays, failure, errors or omissions or loss of transmitted information. We shall not be liable to you for any physical loss or damage to your computer as a result of your use of the Site, including any damage arising as a result of a virus. You have sole responsibility for adequate protection and back up of data and/or equipment.Neutral Fuels shall not be liable in respect of any loss, damage or damages however arising and whatever the cause relating to your use of or reliance on the information contained on the Site, your access to the Site, or from your inability to access the Site. To the extent permitted by UAE law, Neutral Fuels shall not be liable for (whether direct or indirect) any loss of profit, loss of opportunity, loss of business, lost data, business interruption, indirect, incidental, special, or consequential loss arising out of or in any way connected with the use of any information on the Site or otherwise arising out of the use of the Site and all warranties, terms and conditions with regard to such information and services, whether express or implied arising under law or otherwise are hereby excluded.
The Terms do not exclude our liability (if any) to you for:
   • personal injury or death resulting from our negligence;
   • fraud;
   • any matter which it would be illegal for us to exclude or to attempt to exclude our liability.


Those who access the Site do so on their own initiative and are therefore responsible for compliance with applicable local laws and regulations. By accessing each site, the entrant has agreed that he/she has reviewed the website in its entirety including any legal or regulatory terms.

Links to Other Websites and Services

The Site may contain links to other websites, which are not under our control. The links to other sites are for your convenience and we do not accept any responsibility or liability for enabling you to link to any other website, for the contents of any other website, for the security of any other website, or for any consequence of your acting upon the contents of such website. No endorsement or approval of any third parties or their advice, opinions, information, products, or services is expressed or implied by any information on the Site.

Neutral Fuels cannot accept any liability for any reliance placed by you on any statement or representation in any website whether made by us or a third party.

Links to Our Site

You may link to our Site home page, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation or have a detrimental effect on the performance or functioning of the Site.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

Our Site must not be framed on any other site, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Site other than that set out above, please contact us via the CONTACT US section on our website.


Neutral Fuels may collect personal data from you when if you use links via the Site to communicate with us. In addition to this personal data, Neutral Fuels collects other non-personal information. In respect of each visitor to this Site, the Site’s server will automatically recognise and store their Internet Protocol address, but not any personally identifiable information. In addition, the Site uses cookies. Most web browsers are set by default to accept cookies; however, you may set your browser to either prompt or refuse cookies. Please note that rejecting cookies will restrict the functionality of the Site as a whole.

Neutral Fuels uses the non-personal information collected for tracking the statistics of this Site, which allows us to better understand our users and improve the layout and functionality of the Site.

You can find further information on these matters in our Privacy Policy and Cookies Policy.


We may transfer our rights and obligations under the Terms to another organisation.

You may not transfer your rights or your obligations under the Terms to another person.

This agreement does not give rise to any rights to any third parties.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under the Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

If any part of the Terms, the Privacy Policy or the Cookies Policy is found by any court or other competent authority to be invalid, unlawful, or unenforceable then such part shall be severed from the rest of the terms and conditions which shall continue to be valid and enforceable to the fullest extent permitted by law.

If you are a consumer or a business, please note that the Terms, their subject matter, and their formation, are governed by the laws of Dubai and the federal laws of the UAE. Courts of Dubai will have exclusive jurisdiction.

For any questions, please email us at info@neutralfuels.com. Updated 2023.